Contact Us
Thank you for your interest in LittlePrintings! We are here to assist you with any questions or concerns you may have. Please find below our frequently asked questions and contact information.
Frequently Asked Questions
1. What types of designs do you offer?
We specialize in cute and unique 3D printed planters and pots inspired by popular cartoons and anime, such as Pokemon and Studio Ghibli. Our designs are perfect for kids and adults who love cute and nostalgic items.
2. What materials are your products made from?
Our products are made from environmentally friendly and biodegradable materials. We prioritize sustainability and strive to provide you with high-quality products that are both cute and eco-friendly.
3. How long does it take to process and ship my order?
At LittlePrintings, we take pride in crafting and printing our unique 3D printed planters and pots upon receiving your order. As a result, orders usually take about a week to process and send out. We appreciate your patience and assure you that we are working diligently to get your order to you as soon as possible.
4. Do you offer international shipping?
Yes, we do offer international shipping. For orders outside of Singapore, we charge SGD $11.50, which is approximately 8.50 USD. Please note that international orders may take longer to arrive due to customs and shipping regulations.
5. What is your return policy?
We have a 30-day return policy. If you are not satisfied with your purchase, you can request a return within 30 days of receiving your item. To be eligible for a return, the item must be in the same condition as when you received it, unworn or unused, with tags, and in its original packaging. Please refer to our Refund Policy for more details.
6. Can I return personalized or custom items?
Unfortunately, we do not accept returns for personalized or custom items. These items are made specifically for you and cannot be resold.
7. What should I do if I receive a defective or damaged item?
If you receive a defective, damaged, or incorrect item, please contact us immediately at littleprintings@gmail.com. We will evaluate the issue and make it right.
8. How can I contact your customer support?
If you have any further questions or need assistance, please feel free to reach out to our customer support team. You can contact us at littleprintings@gmail.com. We strive to respond to all inquiries within 24 hours and are committed to providing you with excellent customer service.
We appreciate your support and look forward to serving you!